Services

At the OBM Pro, we support you at any stage in your entrepreneurial journey. Rachael focuses on operations—processes, people, progress—and collaborates with you to develop your vision. With 14 years of experience, she offers expert management consultancy across industries.

Strategic Planning & Execution

Need a clear roadmap for your business growth?

Whether it's a 3, 5, or 10-year strategic plan, an annual roadmap, or a focused 90-day action plan, I help you create and implement a structured strategy to keep your business on track for success.

Operations Review & Optimization

Want to ensure your business is running efficiently and aligned with your goals?

I conduct a comprehensive review of your operations—from company objectives, people, processes, and progress to marketing, sales, and daily workflows like project management, customer delivery, and meetings. Get clarity on what’s working, what’s not, and how to optimize for growth.

People & Team Management

Struggling to find, onboard, and manage the right team for your business?

I support you through the entire process—from recruitment and hiring to onboarding, team assessments, and ongoing management. Whether you need help with streamlining hiring, strengthening team dynamics, or optimizing leadership and performance, I ensure your people are set up for success.

Tracking Progress & Performance

Unsure if your marketing, sales, and overall business efforts are delivering results?

I help you track key metrics, review marketing and sales performance, and analyze progress toward your goals. With clear insights and data-driven strategies, you can make informed decisions and continuously improve your business outcomes.

Processes & Systems Optimization

Are your business processes holding you back instead of helping you scale?

I help you set up project management tools, conduct system assessments, and create clear, effective Standard Operating Procedures (SOPs). With the right structures in place, your business can run more efficiently, reduce bottlenecks, and ensure consistency in operations.

Business Diagnostic Review

Is your business model set up for sustainable growth? I conduct a thorough review of your financial performance, customer base, services/products, and distribution channels to identify strengths, gaps, and opportunities. With a clear understanding of where you stand, you can make strategic decisions to optimize and scale your business effectively.

Commercial & Financial Due Diligence

Making a big business decision and need to ensure all the numbers and risks check out?

I conduct in-depth commercial and financial due diligence, assessing market positioning, revenue streams, profitability, risks, and growth potential. Get the clarity and confidence you need before making key investments or strategic moves.

Testimonials

Below is some of the feedback that we have received on our services.

"Working with Rachael was one of the most seamless and empowering remote work experiences I’ve had. As our manager, she demonstrated exceptional clarity, empathy, and consistency across time zones and cultures, a rare combination that truly kept our distributed team aligned and motivated.
Rachael not only mapped out clear strategies but also maintained open and transparent communication that kept everyone informed and engaged. Even when priorities shifted, her calm, decisive leadership helped us adapt quickly without losing momentum.
What stood out most was her ability to lead with both structure and trust. She made sure we had clear goals, accountability, and the tools we needed while also giving us the autonomy to take ownership of our work. It created a high-performing team culture where everyone felt seen and supported, no matter the distance.
I’d confidently recommend Rachael to any organization looking for a steady, skilled, and emotionally intelligent leader in remote or distributed settings"
Nelson

"Rachael guided us through a strategy process that typically takes four months, and skillfully condensed it into less than a month without compromising depth or quality. Her expertise and structured approach aligned our departments around clear, measurable objectives, giving us clarity, cohesion, and a renewed sense of direction. She facilitated meaningful discussions and turned them into actionable outcomes that created real impact for our organization. We highly recommend Rachael to any team seeking strategic alignment and measurable success."

Kevin

"Working with Rachel as our Lead was a truly rewarding experience. Even in a fully remote setup, she fostered a strong sense of connection and unity within our team. Her leadership style, clear communication, and consistent support helped maintain high standards across the board.
Rachel ensured we had regular check-ins that not only kept us professionally aligned but also strengthened our team dynamic. She genuinely cared about each team member and wasn’t afraid to challenge us directly which fostered a healthy, productive, and encouraging work environment. What stood out most was her ability to guide us toward our goals while ensuring that our voices were heard and our input was valued.
She consistently provided the resources and support we needed to meet our KPIs and fulfill expectations. Across all the accounts she managed, Rachel made sure that expectations were clear from the very beginning. This clarity helped us stay focused, aligned, and confident about what success looked like.
Overall, she played a huge role on my professional growth and the success of our team. I enjoyed working with her."
Shirley

"Racheal was the most enjoyable remote manager to work with. The team found it easy to handle duties and obstacles because she was always ready for consultation and help. She made sure that work went on without any interruptions by fully supporting and accommodating my schedule while I was traveling to Europe while working in the EAT time zone.
Managing deadlines across several time zones with varying work patterns was one particularly memorable problem we encountered. Racheal managed things with ease, setting priorities, coordinating schedules, and making sure everyone kept on course.
She makes prompt and thoughtful decisions, communicates clearly and pro-actively, and is steadfast in her accountability. She motivated the team to perform at their highest level by fostering an atmosphere of trust, clarity, and productivity in her role as remote manager"
Ivy

"Working with Rachael has been one of the most rewarding professional experiences of my career. She is a remarkable leader who balances accountability with empathy, consistently taking the time to listen and understand her team's perspectives.
When we encountered challenges with client KPIs, Rachael took a proactive and inclusive approach by engaging with each team member individually to understand their insights and concerns, while prioritizing their well-being. She then collaborated with the team to develop sustainable solutions and communicated effectively with the client to align expectations.
In a remote work environment with varying time zones, Rachael was intentional and strategic in pairing the right agents with the right clients. Her thoughtful coordination fostered a strong sense of alignment and team cohesion, making the work not only productive but enjoyable.
I sincerely hope to work with Rachael again in the future. Leaders of her caliber are rare."
Esther

Working with Rachael has been more than pleasant. Ever since she became my delivery manager I felt supported and guided. Although the setting was remote all our 1:1s felt vibrant with conversations ranging from performance strategy to genuine care. If radical candor was a person Rachael embodies it perfectly.
Tali